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This Privacy Policy explains how SocialMediaBazaar ("SocialMediaBazaar," "we," "us," or "our") collects, uses, discloses, and safeguards personal information in connection with our website socialmediabazaar.com (and any subdomains) and related services (collectively, the "Services"). By using the Services, you agree to the practices described here. If you do not agree, please do not use the Services.
Summary
- We collect information you provide (e.g., name, contact details), and information generated automatically (e.g., device data, cookies).
- We use information to operate and improve the Services, communicate with you, secure our systems, and comply with law.
- We share information with service providers (hosting, analytics, payments, ads), our affiliates, during business transfers, or where required by law.
- Depending on your region, you may have rights to access, correct, delete, or object to certain uses of your data.
- We use cookies and similar technologies; you can control these via your browser and (where available) our cookie banner.
- We take security seriously, but no method of transmission or storage is 100% secure.
Note: This is a general template. Laws vary by jurisdiction. Please review with legal counsel to ensure it is tailored to your operations.
1) Who We Are
Controller: SocialMediaBazaar
Website: https://socialmediabazaar.com
Phone: +91 6291939469
Primary contact email: privacy@socialmediabazaar.com
Postal address: Kankianra, Kolkata, West Bengal, India
Grievance Officer (India – DPDP Act 2023): Email: grievance@socialmediabazaar.com
2) What We Collect
We collect personal information that you provide directly, information generated when you use the Services, and information from cookies/SDKs. We do not collect sensitive personal data (e.g., health, biometrics, precise geolocation) unless explicitly needed and with your consent.
2.1 Information You Provide
- Identity & contact: name, email address, phone number, postal/billing address, organization, role.
- Account: username, password, account preferences.
- Transactions: order details; limited payment information (handled by our payment processor — see §4). We do not store full card numbers.
- Marketing & communications: newsletter sign-ups, campaign responses, survey inputs.
- Support: messages and attachments you send to our support channels.
- User content: reviews, comments, or other content you post.
2.2 Automatically Collected Information
- Device/usage: IP address, device identifiers, browser type and version, OS, referring URLs, pages viewed, links clicked, time spent, crash/diagnostic logs.
- Approximate location: derived from IP or device settings (if enabled). We do not collect precise GPS unless you explicitly allow it.
- Cookies and similar technologies: pixels, tags, SDKs (see §6).
2.3 Optional Sources
- Social logins: if you choose to sign in with a third-party identity provider (e.g., Google, Facebook), we receive your account ID and basic profile data from that provider. You can disconnect in your account or with the provider.
All personal information you provide must be accurate and up to date. Please notify us of any changes.
3) How We Use Information (and Legal Bases)
We use personal information to:
- Provide the Services: create/manage accounts; fulfill orders; process payments; deliver products/services; enable core features. (Legal bases: Contract; Legitimate interests.)
- Communicate: respond to inquiries; send transactional notices (e.g., receipts, service updates); send marketing with your consent or as permitted by law. (Legal bases: Contract; Legitimate interests; Consent.)
- Personalize & improve: understand usage, fix bugs, perform analytics, and enhance user experience. (Legal bases: Legitimate interests.)
- Security & fraud prevention: detect, investigate, and prevent malicious activity and policy violations. (Legal bases: Legitimate interests; Legal obligation.)
- Legal compliance: meet tax, accounting, and regulatory requirements; respond to lawful requests. (Legal bases: Legal obligation.)
- Contests & promotions: administer entries and rewards, per applicable rules. (Legal bases: Consent; Contract.)
Where we rely on consent, you may withdraw it at any time without affecting prior processing.
4) How We Share Information
We do not sell your personal information. We may share it as follows:
- Service providers (processors): hosting/cloud, customer support tools, analytics, security, email/SMS, payment processing, advertising/retargeting networks, logistics. These partners may process data on our behalf under contractual safeguards.
- Payment processing: payments are handled by payment processors (e.g., Razorpay/Stripe/PayPal). They receive payment details necessary to complete the transaction and are responsible for their own privacy practices.
- Affiliates: companies under common ownership/control, subject to this Policy or equivalent protections.
- Business transfers: as part of a merger, acquisition, financing, or sale of assets.
- Legal: to comply with laws, lawful requests, protect rights, safety, and prevent fraud/abuse.
- With your direction or consent: e.g., when you connect a third-party account or request data sharing.
5) Third-Party Sites and Services
The Services may link to or integrate with third-party websites, apps, or widgets. We are not responsible for their content or privacy practices. Review their policies before providing personal information.
6) Cookies and Similar Technologies
We use cookies, pixels, local storage, and SDKs to:
- Keep you signed in and remember preferences; analyze traffic and performance;
- Measure campaigns and personalize content/ads (where permitted).
You can control cookies via your browser/device settings and, where available, our cookie banner or Cookie Settings link. Disabling cookies may impact some features.
Analytics & ads (examples):
- Google Analytics/GA4 for usage insights.
- Google Ads / Meta (Facebook) pixels for reach measurement and retargeting.
7) Data Retention
We keep personal information only as long as necessary for the purposes set out in this Policy, including to comply with legal, accounting, or reporting requirements. When no longer needed, we delete or anonymize the data.
8) Security
We implement technical and organizational measures designed to protect personal information (e.g., encryption in transit, access controls, employee training, logging). No system is completely secure; transmission of information is at your own risk.
9) Children's Privacy
Our Services are not directed to children. We do not knowingly collect personal information from children under 18 in India and under 13 in the United States (or the age defined by local law). If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.
10) Your Privacy Rights
Your rights depend on your location and applicable law. Subject to exceptions, you may have the right to:
- Access the personal information we hold about you;
- Correct inaccurate or incomplete information;
- Delete your personal information;
- Portability of certain information;
- Object or restrict certain processing (including direct marketing);
- Withdraw consent where processing is based on consent.
How to exercise your rights: Email us at privacy@socialmediabazaar.com. We may need to verify your identity and request additional details to process your request.
Region-Specific Disclosures
- EEA/UK (GDPR/UK GDPR): Our legal bases are described in §3. You also have the right to lodge a complaint with your local data protection authority.
- California (CCPA/CPRA): Residents can request to know/access, correct, and delete personal information; opt out of sale or sharing (for cross-context behavioral advertising).
- India (DPDP Act 2023): You have the right to access, correct, and erase personal data; to grievance redressal via our Grievance Officer.
11) International Data Transfers
We may process and store information in countries other than where you live. When we transfer personal information internationally, we use lawful transfer mechanisms (e.g., Standard Contractual Clauses, adequacy decisions) as required by applicable law.
12) Changes to This Policy
We may update this Policy from time to time. The updated version will be indicated by an updated "Effective date." If we make material changes, we may notify you by posting a prominent notice on the website or by contacting you directly.
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